questions and answers
Do you offer moving truck discounts?
Yes, we offer a 10% discount through Penske when you schedule online here.
Can I break my lease for a job transfer?
Yes, you can break your lease for job transfers more than 50 miles, military service, and hospice care, and you won't need to pay us a lease-break fee.
How do I break my lease to buy a house?
You can break your lease to buy a house at any point in your residency. Just use one of our preferred real estate agents and you won't need to pay us a lease-break fee.
Do you offer a security deposit alternative?
Yes, you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
How does the 30-day guarantee work?
You can try out your apartment for 30 days and if we haven't delivered full satisfaction, you are free to give us 30 days' notice in that period and you won't need to pay a lease-break fee.
What happens if I eventually need a different size apartment?
You can transfer to another size apartment, or another Berger community, and restart your lease at any point in your residency without paying a transfer fee.
What happens if I have an urgent service request outside of office hours?
Audubon Pointe offers 24/7 phone support and 24-hour emergency maintenance. You will always have someone available to take your call for service requests to your apartment.
Do you offer furniture discounts?
Yes, you can rent or purchase furniture through our partnership with Cort.
Are these apartments pet friendly?
We are a cat and dog-friendly community. Maximum of 2 pets allowed per apartment with no weight limit. There is a one-time non-refundable pet fee of $350 per pet. The monthly pet rent is $40 per pet. Breed restrictions apply. All pets must be up-to-date on all vaccines, and be spayed or neutered. Please call for complete pet policy information.
Where is Audubon Pointe located in West Chester, PA?
Audubon Pointe is located at 615 Downingtown Pike West Chester, PA 19380, with convenient access to US-322, downtown West Chester, and everyday essentials nearby.
What neighborhood is Audubon Pointe in, and what is it known for?
Audubon Pointe is in West Chester Borough Township, known for its suburban-meets-downtown feel, nearby parks, local dining, boutique shopping, and proximity to the West Chester Downtown Historic District.
How far is Audubon Pointe from downtown West Chester?
Audubon Pointe is just minutes from downtown West Chester, making it easy to reach boutique shops, restaurants, entertainment, and local attractions.
What major roads or highways are closest to the community?
Residents can quickly reach US-322 and nearby Routes 202, 100, and 52 for convenient travel throughout Chester County and the surrounding region.
What landmarks or popular destinations are nearby?
Nearby highlights include the West Chester Downtown Historic District, West Chester University, Stroud Preserve, Chester County Hospital, and CTDI.
What parks, trails, or outdoor recreation are near Audubon Pointe?
Outdoor options near Audubon Pointe include Stroud Preserve, Everhart Park, and West Goshen Community Park, offering trails, green space, recreation, and outdoor time close to home.
What shopping and grocery stores are close to Audubon Pointe?
Residents are close to downtown West Chester shopping, everyday retail destinations, and convenient grocery and service options throughout the surrounding area.
What restaurants, coffee shops, and entertainment are nearby?
Residents enjoy local restaurants, coffee shops, boutiques, and cultural attractions in downtown West Chester, all just minutes from the community.
What home types and floor plans are available at Audubon Pointe?
Audubon Pointe offers studio, one-bedroom, and two-bedroom apartments with floor plan options designed for comfortable modern living.
What is the typical square footage range?
Homes range from approximately 350 to 800 sq. ft., depending on the floor plan and layout.
What kitchen features are included in the homes?
Kitchens may include stainless steel appliances, granite countertops, tile backsplash, built-in microwaves, and renovated finishes in select homes.
What flooring and interior finishes can residents expect?
Interiors commonly feature updated finishes, six-panel doors throughout, renovated kitchens and bathrooms, and practical layouts designed for everyday comfort.
Do homes include in-home laundry?
Yes. Homes offer a full-size washer and dryer for resident convenience.
Do any homes include private outdoor space?
Select homes may include private patios or balconies with sliding glass doors, depending on layout and availability.
Do you offer garages, reserved parking, or private entrances?
Audubon Pointe offers on-site parking in an open-air parking lot. Garages and private entrances are not available.
What amenities are offered at Audubon Pointe?
Audubon Pointe’s amenities include a fitness studio, bark park, pool membership, controlled building access, online payments, on-site parking, full-size washer and dryer, renovated kitchens and bathrooms, and private patios or balconies in select homes.
Is there a fitness center or gym on-site?
Yes. Residents have access to an on-site fitness studio.
Are there community spaces for working from home or socializing?
While we do not have community spaces available on the premises, our location near downtown West Chester gives residents easy access to nearby cafés and other social destinations.
Is there a pool or outdoor recreation area?
Yes. Residents enjoy pool membership at Goshen Terrace Apartments, and the community also offers a bark park and is close to nearby parks and outdoor recreation.
What parking options are available?
Parking options include on-site parking in an open-air parking lot, subject to availability.
How are packages and deliveries handled?
Contact the leasing office for the latest delivery and package information.
Is the community gated or access-controlled?
Yes. Audubon Pointe offers controlled building access for added peace of mind.
Is Audubon Pointe pet-friendly?
Yes. Audubon Pointe welcomes cats and dogs as part of a pet-friendly community.
What is the pet policy at Audubon Pointe?
The community allows a maximum of two pets per apartment with no weight limit. Breed restrictions apply, and pets must be up to date on vaccines and be spayed or neutered.
Are there pet fees, deposits, or monthly pet rent?
Yes. Pet costs include a one-time non-refundable pet fee of $350 per pet and monthly pet rent of $40 per pet.
Are there pet-friendly places nearby (dog parks, trails, pet services)?
Nearby pet-friendly options include the on-site bark park, plus outdoor spaces such as Stroud Preserve, Everhart Park, and West Goshen Community Park.
What schools serve the Audubon Pointe area?
Audubon Pointe is located within the West Chester Area School District. Contact the local school district to confirm current school assignments.
How close is Audubon Pointe to major employers, hospitals, or universities?
Audubon Pointe is convenient to major destinations such as Chester County Hospital, CTDI, QVC, and West Chester University.
What is the commute like from Audubon Pointe to downtown West Chester or other popular destinations?
Because Audubon Pointe is just minutes from downtown West Chester, residents can easily reach shopping, dining, and entertainment nearby, while US-322 and nearby regional routes support travel throughout the area.
Is public transportation accessible near Audubon Pointe?
Yes. Public transportation is accessible near Audubon Pointe through nearby SEPTA bus connections serving West Chester and the surrounding region.
How do I schedule an in-person tour of Audubon Pointe?
In-person tours can be scheduled online through the property website or by contacting the leasing office at (484) 821-5111.
Do you offer virtual tours or self-guided tours?
At this time, virtual tours and self-guided tours are not available. We encourage prospective residents to schedule an in-person tour to experience the community firsthand and learn more about our available apartment homes.
What lease terms are available at Audubon Pointe?
Current terms include an 11-month lease option. Availability may vary by apartment.
What fees should I expect (application, admin, security deposit, etc.)?
Applicants should expect standard screening and leasing fees such as an application fee and possible administrative or security deposit requirements. A security deposit alternative may be available with a one-time fee as low as $299 if approved. Contact the leasing office for current amounts.
What utilities are residents responsible for, and what’s typically included?
Contact the leasing office for a current utility breakdown by apartment home and lease.
